Webinar Registrations

Manage who can attend your webinars with registration forms, approval workflows, and automated communications.

Registration Form

Default Fields

Every registration form includes:

• Full Name (required)
• Email Address (required)
• Phone Number (optional)

Custom Fields

Add custom fields to collect additional information:

1. Go to Webinar → Registration → Custom Fields.
2. Click Add Field.
3. Choose the field type: Text, Email, Phone, Dropdown, Checkbox, or Textarea.
4. Set whether the field is required or optional.

Common custom fields:

• Company/Organization
• Job Title
• How did you hear about us?
• Specific questions for the speaker
• Dietary preferences (for in-person hybrid events)

Approval Workflow

Auto-Approve (Default)

Registrants are immediately confirmed and receive a confirmation email with the join link.

Manual Approval

For exclusive or limited-capacity events:

1. Enable Require Approval in webinar settings.
2. Review registrations in Webinar → Registrations.
3. Approve or reject each registration.
4. Approved registrants receive the confirmation email; rejected registrants receive a polite decline.

Capacity Management

Set an attendee limit to manage capacity:

1. Set Attendee Limit in webinar settings (e.g., 500).
2. Once the limit is reached, the registration form shows "Sold Out."
3. Optionally enable a Waitlist — overflow registrants are added to a waitlist and notified if a spot opens up.

Communication

Automated Emails

Exporting Registrant Data

Export your registrant list:

1. Go to Webinar → Registrations → Export.
2. Choose format: CSV or Excel.
3. The export includes all registration data including custom fields.

Related Documentation

• Creating Webinars — Webinar setup
• Email Automation — Email campaign tools
• WhatsApp Automation — WhatsApp notifications