Reviews & Ratings

Student reviews and ratings are displayed on your course landing pages, helping prospective students make informed decisions. High ratings and positive reviews significantly boost enrollment.

How Reviews Work

1. After a student completes a certain percentage of the course (configurable, default 30%), they receive an email prompting them to leave a review.
2. The student rates the course (1-5 stars) and writes a text review.
3. The review appears on the course landing page after admin approval (if moderation is enabled).

Review Configuration

1. Go to Settings → Community → Reviews.
2. Configure:
   • Enable Reviews, Toggle on/off
   • Review Prompt Threshold, Course completion percentage before prompting (default 30%)
   • Moderation, Auto-approve or require admin approval
   • Anonymous Reviews, Allow students to review anonymously
   • Edit Window, How long after posting a student can edit their review

Displaying Reviews

Reviews appear on:

• Course Landing Page, Star rating and review count in the hero section
• Review Section: Full reviews with student name, date, and rating
• Storefront, Average rating on course cards
• Search Results, Star rating in search result cards

Responding to Reviews

As an instructor or admin:

1. Go to Community → Reviews.
2. View all reviews across all courses.
3. Reply publicly to any review.
4. Flag inappropriate reviews for removal.
5. Feature outstanding reviews on your homepage.

Review Analytics

• Average Rating, Overall and per-course
• Rating Distribution, Number of 1-star through 5-star reviews
• Sentiment Analysis, AI-powered positive/negative sentiment detection
• Common Themes, Frequently mentioned topics in reviews
• Rating Trend, How ratings change over time

Related Documentation

• Discussion Forums, Student engagement
• Student Analytics, Student satisfaction data
• Marketing, Promote positive reviews