Reviews & Ratings
Student reviews and ratings are displayed on your course landing pages, helping prospective students make informed decisions. High ratings and positive reviews significantly boost enrollment.
How Reviews Work
- After a student completes a certain percentage of the course (configurable, default 30%), they receive an email prompting them to leave a review.
- The student rates the course (1-5 stars) and writes a text review.
- The review appears on the course landing page after admin approval (if moderation is enabled).
Review Configuration
- Go to Settings → Community → Reviews.
- Configure:
- Enable Reviews — Toggle on/off
- Review Prompt Threshold — Course completion percentage before prompting (default 30%)
- Moderation — Auto-approve or require admin approval
- Anonymous Reviews — Allow students to review anonymously
- Edit Window — How long after posting a student can edit their review
Displaying Reviews
Reviews appear on:
- Course Landing Page — Star rating and review count in the hero section
- Review Section — Full reviews with student name, date, and rating
- Storefront — Average rating on course cards
- Search Results — Star rating in search result cards
Responding to Reviews
As an instructor or admin:
- Go to Community → Reviews.
- View all reviews across all courses.
- Reply publicly to any review.
- Flag inappropriate reviews for removal.
- Feature outstanding reviews on your homepage.
Review Analytics
- Average Rating — Overall and per-course
- Rating Distribution — Number of 1-star through 5-star reviews
- Sentiment Analysis — AI-powered positive/negative sentiment detection
- Common Themes — Frequently mentioned topics in reviews
- Rating Trend — How ratings change over time
Related Documentation
- Discussion Forums — Student engagement
- Student Analytics — Student satisfaction data
- Marketing — Promote positive reviews